We Help You Deliver The Experience Your Brand Promises

Clarify Your Marketing Message

Get the Right Team In Place

Execute a Great Customer Experience

Schedule a Conversation

Does your company have a blind spot ?

Are your employees delivering the experience you promise to your customer ?

  • We help organizations clarify their marketing message
  • And provide a proven system to hire correctly
  • And use sales & leadership training to bring the rest of the staff up to speed
  • And sync the workforce with the marketing effort to ensure a great brand experience

3

FREE Download Available Now from Grace Bay Group

Am I Costing Myself Customers?

Gut-Check Questions to Fix Your Business​

” . . . the cost savings realized from preventing miss-hires and improved engagement covered the annual cost.   In my 25 years of leadership development and HR experience, this is unquestionably the best assessment tool I’ve used.”

James J. Galluzzo III, SPHR
Corporate HR Director
John Harris Body Shops

You Mix and Match . . .

We can help you with one, or all of these challenges

Clarify Your Message​

We help you craft a better positioning statement so your customer understands immediately what you can do for them

Get the Right Team In Place

Your team is the link to your customer's experience. The right team starts with hiring correctly. We help you do that. And we provide training to bring the rest of your staff up to speed

Deliver What Your Brand Promises

We help connect your workforce to your marketing efforts to ensure your marketing strategy is being executed, and your customer is having the awesome experience you brand promises

Schedule an Appointment

“This was a game-changer for us.   We implemented the e3, along with a focused sales training program, and within 18 months our turnover rate went from 37% to 23%.”

Chris Cornelius
Chief Operating Officer
Barrington Media Company

It's a Simple 3-Step Process

Here’s what we do:

1

Assess the Situation​

We listen and observe to understand your situation

2

Customize a Plan

We provide a customized solution with a roll-out schedule that includes a marketing strategy, hiring benchmarks, and/or a training plan 

3

Execute the Plan

We coach your team to execute the plan

Schedule a Time to Talk

Let’s connect now, and decide if it makes sense to work together.

Cheri Farmer
Grace Bay Group
cherifarmer@gracebaygroupllc.com

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